At Deltalearn, we pride ourselves on the quality of our software and the effectiveness of our technical support. We believe that excellent customer service is not just about keeping your software working, but about doing whatever it takes to ensure that your organization utilizes our products to their fullest potential. Our dedicated customer service team is constantly evaluating ways to improve our support and to demonstrate our commitment to you, so that you can create the greatest value possible. This charter is but one of the steps on the road to your complete satisfaction.

Our technical support center is staffed with highly trained customer service engineers ready to provide technical troubleshooting assistance for our software products. We believe that success comes from providing a complete solution to our valued customers. In keeping with that belief, we created an enterprise-wide commitment to world class customer service, that spans our whole team from technical support through to customer care.

Deltalearn Technical Support Services is a combined support and maintenance program offering a comprehensive and cost-effective set of upgrade and support services to assure customers successful integration projects. Detailed account information is maintained including technical environments and implementation plans to assist in providing prompt and accurate problem resolution. Tech Support Services include the following support plans: